Parent Questionnaire - Pool Hayes Primary School

We conduct regular Parent & Pupil Questionnaires, in order to get feedback about our school. It is important to us to gather parents'/carer's views, as well as that of pupils in order to ensure that we are meeting the needs of all of our children, and families. Parents can also register their views through Parentview, which is Ofsted's way of collating the parents' perspective of a school.

It is important, however, for parents to discuss any issues or concerns with their child's class teacher, in the first instance. An appointment with class teachers can be made by telephoning the school office, or by speaking to them in the playground at the end of the school day. In addition, you can always book an appointment to see Mrs Vaughan or any of the Senior Management team (click here for our staff list).

Results from the Ofsted parent questionnaire 21/22

Your feedback - what have we done about it?

Thank you for the fantastic response to the parent questionnaire for this academic year. We have outlined the action points from your feedback below:

•Communication – “We don’t always get letters from school.” All letters are now sent by email or via Class Dojo. Hard copies are available from the office on request. Two additional communication links have been established - the parent feedback drop box in the entrance to the school and a 'give feedback' (click here) section on the school website. All methods are in place to ensure communication is possible at every level even without coming into the school building. In addition, parents can contact staff directly via Class Dojo.

"We need hard copies of letters." We provide hard copies of letters from the school Reception desk. A new letter holder has been added to the school reception area so parents can easily obtain any current letters in hard copy format.

•Curriculum - "We don't always know the topic our child is learning about." We update each class area at the beginning of each half term with the learning overview for each subject, support information, a timetable and dates to remember. To view your child's class area please click here or go to the 'classes' section of this website and select the class your child is in from the drop down menu.

*New for 2021/22 - "Improve the platform for home learning so interaction is easier." We have already undergone the first training session, as a staff, for a move to a new platform with better functionality and expect to be transitioning to this platform soon.