Parent Consultations 2023/24
GUIDE FOR PARENTS
PARENTS’ EVENING APPOINTMENTS
Video Call (Virtual) meetings can be accessed using a web browser at
video call functionality is not currently available on the SCOPAY mobile app
Login using your normal account email and password
Select PARENTS’ EVENING.
If a Video Call meeting is due to start within 1 hour, you will see the UPCOMING BOOKING window with a countdown to the meeting start time.
If the meeting has started, Meeting is in progress will be displayed
Once you have joined the meeting you will see the teacher (if the teacher's camera is on) You can adjust your device settings if necessary (see instructions on next page)
The meeting will end automatically at the end of the countdown
You will then be directed to the Tucasi Customer Survey for feedback on video calling
HOW TO INVITE A SECOND PARENT/GUARDIAN TO YOUR MEETING
The parent who made the booking can invite a second parent/guardian to the meeting by generating a link. The second parent/guardian is not required to have a SCOPAY account
Repeat the steps to login. Select PARENTS’ EVENING.
If a Video Call meeting is due to start within 1 hour, you will see the UPCOMING BOOKING
window with a countdown to the meeting start time.
Use COPY LINK and paste this into a message to the second participant, or use EMAIL LINK which will open your email application with the link ready pasted.Both parents/guardians can join the meeting on separate devices once it has started.
Check or change your device settings using the toolbar.
The Mute button cuts off the microphone on your device.
This means that you can still hear the teacher but they cannot hear you
The Hide video button will cut off the camera on your device and the teacher will not be able to see you. You will still be able to see the teacher if their camera is on
Select Devices to review settings for:
Select this button if you wish to leave the meeting before the meeting end time
Select Help to be directed to the SCO Help Centre
The green bar displays the remaining meeting time.
The meeting will automatically finish at the end of the time displayed and you will be directed to the Tucasi Customer Survey for feedback on video calling.